Advanced Auto Care Reviews | Lake Elsinore, CA

Honesty and integrity with every service! I Have used Advanced Auto Care since 2021 and I will not go anywhere else! honesty and integrity are are rare virtues in this industry, and as a woman in my 60's its never an easy transaction taking my car in for repairs. I am so impressed & delighted with the excellent communication skills here, & the thorough details!

Thank you Ryan and Steve, your constant kindness is an extra bonus and I appreciate you both!

Hard to find good service in anything now a days.

The service at this shop wasn’t good, it was exceptional and first class. From the minute I called Steve monday morning. He answered in one ring. I explained my situation and we set an appointment. I wasn’t able to make that appointment, I called to reschedule and Ryan picked up the phone knew exactly what was going on. Ryan and Steve were both very enthusiastic to help. I dropped off my truck it took 5 minutes and they had Rory give me a ride home. Rory was also very nice. They underpromised over delivered When they said, my truck would be ready by 12 and they had their other driver Darrion pick me up by 1030. Both Rory and Darrion drove safely and had a great conversation. My truck is running absolute spectacular. I couldn’t be happier. Go see these guys for your auto needs.

Advanced Auto is our go to shop! They have always been thorough and trustworthy. Great quality service! Everyone we've met has been extra kind and helpful. We will always choose Advanced Auto for all our vehicles needs. Thank you guys for all you do! We are grateful and so is our KIA.

Awesome service. Great customer service. And the gentleman I dealt with through the entire process was amazing, explained everything, and very nice. I believe his name was Ryan S.

I would recommend coming to advanced auto care rather than any other shop. Professional auto shop where they treat the customer with respect and make sure everything is 100 percent

My parents have been coming here since 2009ish. They will forever be the family go-to auto shop. Steve and Ryan are awesome!!

I think Advanced Auto and their staff are awesome!!! My car is purring like a kitten. I took my Cadillac to a place where they maintained my vehicle for years. I complained twice there was a sound in my engine. They said "everything was fine." I have been driving my car for years and I know my engine didn't sound right. So, I took it to Advanced Auto Care, what a difference. It took them a very short period of time to identify the issue. Their pricing was fair and I got my car back the same day. Now, I drive my car and it's perfect. Advanced Auto Care will be maintaining my 2010 Cadillac SRX from now on. Thank you again for fixing the noise in my engine.

Team members Ryan and Steve were so kind and helpful. They helped me smog check my car super quick and at a great price. I'm very thankful for their support.

This company has always been a reliable source to go to when I have work that needs to be done on my car. I can always trust the gentlemen at the front desk to be honest with me if something unexpected arises and needs to be replaced. The communication is excellent, timely, and transparent. If anything needs to be fixed that I don't understand, they are thorough in describing the problem so that I'm able to make fully informed decisions. It's clear that the team cares about the well-being of their customers. This company continues to be the only mechanic in town I recommend to friends and family.

Great service. Will be back for any other concerns. Very appreciative of them working us into their schedule quickly.

I came across this shop by accident. I needed a smog and they had great reviews. While waiting for my smog I listened to them tell a lady that what another shop told her wasn't what was wrong and explain they don't see the need in her wasting money. So when my truck had issues I didn't hesitate to call them. They did an amazing job.

Josh and Ryan were great! They explained everything and broke it down so it was easy to understand. They told me what additional work needed to be done but I didn’t feel pressured at any time. I’ll definitely be back for other work and routine maintenance.

Advanced Auto Care (AAC) provides one of the best auto services I have ever experienced. I was impressed with the detailed maintenance and price of the service provided for my BMW X5. I felt comfortable with the explanation about the maintenance and recommended service. They also provide a shuttle ride home with a very friendly staff. I am very happy with AAC and look forward to future services.

They were extremely busy but were still able to find the time to install a new battery into my car. Went above and beyond with their installation and were finished within the hour. Extremely friendly as well. Thanks again for the outstanding service.

amazing service!! i stoped by here because my car was making weird noises i was doing a long drive back home, steve and darrion took time to help me out and make sure my car was good. definitely would recommend 10/10 l!!:)))

I had a great experience and Steve was wonderful. I've already recommended him to my friends and family and will continue to do so.

I took my car in to have tires rotated and brakes checked. I told them I thought maybe I needed new brakes. Would have been easy for them to check and say "yes you need new brakes " . After a thorough check of my car they said no your brakes are fine. They did a thorough check of my car and found there were a few things I might want to think about. No pressure to get them done. I did choose to get them taken care of. I had a mechanic I used for 40 years who I always trusted what he said. He retired and sold his business. I was so leary of taking my car to anyone else. I am so glad I found these guys they are definitely my new go to shop. Thank you guys for everything. P.S. They even gave me a ride to my house after dropping off my car!

Total professionalism throughout. Almost want another vehicle issue so I can have that remedied also. Almost. Thanks.

Excellent Service, always pretty honest and straight up about what's going on with your vehicle. Also provides ride service to your destination if you are local, I haven't seen an auto shop that provides that, pretty cool💯👍🏾 …

Steve was wonderful. He made the transaction very easy and was able to repair my daughter's car and take care of some general maintenance to have been overlooked for some time.

I have been bringing all my cars to Steve and Ryan for a couple of years now. Last week my daughter's battery died and right after that the car was making weird noises and several of the engine lights came on. I called Advanced Auto Care who said to bring it down and that they would check it out as soon as possible. I got a phone call the next day where they did a thorough check of the belts, the air conditioner as well as went through all the error codes and engine light messages. They didn't find anything wrong with it. When I went to pick it up, Steve explained to me what had happened and how the AAA guy was supposed to provide power to the car when he exchanged the battery and that what my daughter experienced happens sometimes when the proper process is not followed. Then he said that this was free of charge. I would give them a higher rating if I could for their impeccable work, their honesty and their business ethics. It is very rare to get a mechanic like that.

I broke down on the 15 North just north of Lake Elsinore. I called AAA and a tow truck came within 30mins. It was from Advanced Auto Care. I'm thankful for such a good and honest shop! I'm from out of town and knew my car was in good hands

Absolutely the best repair shop in Lake Elsinore. They are honest and really know what they are doing. They are also extremely polite. They always provide the best services. They just go that extra mile on their customer service to assure you a good experience.

The employees were friendly and honest. I have already told some people they should bring their vehicles to you. I will be going back for another issue that needs fixing.

Great place to take your vehicle. Ryan was extremely helpful , and it made me feel very comfortable with the confidence he displayed while explaining the process I would definitely recommend, and I will be returning for any future repairs. Thank you.

Awesome customer service. They were really good about explaining everything from start to finish, just great overall experience.

I had the unfortunate experience of getting a nail in my tire, but thankfully I found Advanced Auto Care. Steve was so kind and helpful when I came in. I can’t express my gratitude more. I would recommend them to anyone needing auto work! I’ll definitely be going back when I need something done on my car :)

Provided professional, knowledgeable, and quick service repairs. Always provide great service and makes me feel like a valuable customer.

I had an oil leak coming from the side of my engine, and white smoke coming from under the hood. I took it in to Steve and Ryan and they diagnosed there were more leaks than I knew. Mind you, this is a 2004 Avalanche with plenty of miles. They had my vehicle fixed in a couple of days for a very reasonable price considering all the problems it had. Ryan was great about giving me a detailed and understandable explanation of what was going on with my vehicle. The shuttle to and from was extremely helpful as I needed to continue working from home while they did their magic on my "girl". Was able to pick it up today and she was a way different (read, BETTER) beast.
Thanks, guys!

I cannot express my gratitude finding this place and the two owners, Steve and Ryan whom work with such integrity and care! For the first time I do not have to worry for bad or incomplete work on my car. I wish there were two people like them for every other business that I needed care and attention for!

Great and friendly service with a fair price. The workers went above and beyond to help me get my car fixed. Thank you!

I highly recommend this place! They changed my tires for a fair price and the customer service i received was unreal. They really went out of their way to show that they care about their customers. Thank you!

More than anything else, I appreciate Advanced Auto Care’s honesty. If I lived closer, I would use Advanced as my go-to garage for auto repairs. I recommended Advanced Auto Care to my family that lives nearby.

It's a pretty long wait to get anything done BECAUSE they are super busy I'm sure they are really professional Mechanics AAA endorsed I will post more when they finish repairs

I found this shop while looking for a place to get my car smog checked. It's the cleanest auto shop I've every seen and they're extremely polite and professional. They set my appt and got me in and out very quickly and efficiently.

Steve and Ryan are honest and do good work. I've been bringing vehicles to them for years and I'm always very satisfied with their work.

We've been getting all our vehicles smog tested here for 10 years. Service and price is good. I've never been there longer than 30 minutes with an appointment. Kind staff

Just went to Advanced Auto for a non-op A/C on 2002 Yukon. The found the problem(s) and fixed it asap. I hadn't touched the system in 20 years so it was No surprised I needed a lot...but I needed it. AND...surprisingly, they warranted the parts and labor for 3yr / 36K miles. That's unbelievable. I would highly recommend this shop and the two owners are nice guys.

I have been coming to Advanced Auto for years. STEVE and RYAN are the best...always professional but personable. Great prices that are competitive and fair. The work is QUALITY - it always is and that is a huge selling point. Thank you

Advanced auto care is a great place to take your vehicle to get repairs done. I took my Kia there to get major engine repairs and they were able to get it done despite having to deal with my warranty company dragging their feet and trying to find a way out of being responsible for the repairs. Steve and Ryan fought tooth and nail with the warranty company to get the repairs approved. They were able to get everything approved and now my car is running like a champ. This is the first time I’ve ever had to take a car to a mechanic shop and Im very happy with the service I got with Advanced auto care

This shop is AAA approved auto repair shop and that's how we know them. My family has taken our vehicles to this shop for services since 2016 and we love them. Both Steve and Ryan do a good job by explaining everything in details down to the cost of the repair. They are very nice and professional. We highly recommend this shop to service your vehicles when needed.

The absolute best shop!! Advanced Auto Care is the only place I take my truck and my wife’s car! Ryan & Steve are the most professional customer service managers in the business, period! Every time I brought in my wife’s car or my truck, they greeted me with hello and how can we help? From that point on is the best upfront service you are going to find!! Thanks guys!

Very stressful situation being stranded on the road, car was towed to their facility and they got me back on the road the next work day. Very nice experience for an unexpected situation. Thank you!

The guys here are fantastic! They run a professional operation. The shop is clean and the work is fast. I appreciate their expertise, even although fixing my car is never what I want to be spending my money on! I've been taking out vehicles here for 3 or 4 years, and I really can say these are some of the good guys!

Excellent auto shop: i am a returning customer and will continue to take my Mercedes there as well as recommend them to family and friends. Steve and Ryan are both so friendly and helpful. The prices are so much more reasonable than the dealership and AAC actually performs more checks on my vehicle than the dealer recommends - for a less expensive price! I also find AAC to be very honest. Would highly recommend!

Great repair shop, Ryan & Steve provided excellent service at a fair price. The shop is so clean you can eat off the floor. I have finially found a great mechanic right here in Lake Elsinore. I will be back again & again.

Just got my oil change, tires rotated, and oil filter replaced today. Advanced Auto Care was on time and professional about it. Easy process for a really great price👍 Definitely will return for future maintenance needs

they are courteous and reasonably priced.

Simply the Best, Honesty, Integrity, and always a job well done. Thanks Ryan & Steve, your customer until they take my keys away.

Best Smog Service by far & lowest price in area, Strongly RECOMMEND!

Super friendly and honest. I'll keep taking my car here. Definitely recommend them.

Steve and Ryan did an amazing job! Very professional and courteous and the work they did on my vehicle was first class! Highly recommend their place of business! They've got my business my future business for sure.

These guys are the best. I spent over $1200 at another shop trying to get my vehicle to pass smog. They just kept replacing parts with no idea what they were doing.

Advanced auto care diagnosed the problem immediately and took care of it at a very affordable price. Their shop is so clean you could eat off the floors. Their staff is very friendly and very knowledgeable. I would definitely recommend them!

Friendly knowledgeable staff. Lobby is clean and the smog special with appointment will make me a long time customer. I was in and out. Thanks guys!

This NEVER happens. Had a horrible pinging noise as I drove my car. Had it looked at and the estimate was much higher than what the bill came out to be. The problem wasn't as severe as originally expected. Most shops would just do the original work instead of what you actually need.

Excellent service, very professional and spotless business. Went in with squeaky brakes and a check engine light on. Less than 24 hours and I was back on the road with a very quiet vehicle. Prices were inline if not better than others I called. They also have a FREE shuttle that took me home and came the next morning to pick me up. If you need any work done on your vehicle give them a call.

My number one spot i always go to now...very reliable and good pricing...extremely professional and great customer service..I definitely recommend this spot to everyone

We had a great experience. Their professionalism and caring about their work and their clients is outstanding. I would trust all my vehicle maintenance to them.

This is the best mechanics shop in the area...period. They do great work, way reasonable price and they won't rip your head off. One time Mike even told me I should try to get my brakes fixed under the warranty before going ahead with a $400 job which I was fully prepared to do.

We have four cars and they all go to Advanced Auto Care!

Thanks so much to Steve, Ryan and his group of great mechanics for bring my 1998 Ford F-150. I thought my Ford’s life was over and was picking out a "junk yard". Personnel were knowledgeable and professional and appreciate the “CPR” on my truck. If I'm in need of auto service, only one place I'll go!! Thanks again

Excellent auto shop: i am a returning customer and will continue to take my Mercedes there as well as recommend them to family and friends. Steve and Ryan are both so friendly and helpful. The prices are so much more reasonable than the dealership and AAC actually performs more checks on my vehicle than the dealer recommends - for a less expensive price! I also find AAC to be very honest. Would highly recommend!

Advanced did complete brake job months ago on my 2012 Accord. The work done was and is still perfect. With these guys you get what you pay for and they just completed efi work on my daughter's Honda civic. You can trust this shop.

Had my vehicle serviced today and steve and Ryan did a great job, they listened to my needs and got the job done without any additional pressure. They squeezed me as I didnt have a appointment and called me when the car was ready.. Great job guys. And I would recommend Steve and Advance Auto for all your mechanical needs!!! Thanks guys.

Kindest staff, always quick service!

Very welcoming, and offer great prices!

Always satisfied with services whenever I've come by, highly recommend!

Friendly fast service that is super affordable. - I had an appointment at 10 and they got me out of here in less than 10 minutes... I didn't even finish the freshly brewed coffee they had available in their clean reception area - Thank you Steve and Ryan! I wish I found them when we first moved to LE in 2015. When I searched for a smog check in 2015 I ended up paying more than my car registration. Something told me to Google search for my smog check this year and Advanced Auto Care popped up. Such a blessing! I have a 2001 Lexus and the registration is $145 the smog check is only costing $39.95. Will definitely be a repeat customer. When driving down Collier, make a right at Riverside drive by the cemetery, and their facility is in the same parking lot as the recycling center.

Good Honest guys. Always been suspicious of all mechanics but so far, these guys have been 100% honest and upfront. Definitely would recommend to friends and family

Awesome customer, friendly staff & the cleanest auto shop I ever seen!!

Traveling in RV, can't find a place to get air in tires. A RV repair shop (not sure why they couldn't assist us???) suggested Advanced Auto Care. We drove across street, asked if they could help us & they were courteous, friendly, polite & fast! Appreciate their awesome customer service. Plus, their shop is the cleanest auto repair shop I've ever seen!! THANK YOU

These guys are great had a loud noise coming from suspension took it to advanced auto and had it fixed within 24 hr. Also had them do a four wheel alignment while it was there and its never driven better thanks Steve.

Great customer service.

Best place to take your vehicle.

This place is amazing. I was in and out about less than 20mins for a Smog Check!!! Very courteous and the customer service made you feel that you matter. Pricing was very competitive for nearby Smog Check centers. I strongly recommend.

I took my vehicle here and absolutely loved the service. They took care of the issue and they even shuttled me to and from my house at no extra cost. Everyone was super friendly.

I'll definitely be coming back for any of my vehicle repairs. Thank you for making my experience a pleasant one.

Clean shop, very professional. I have all of my cars taken care of here, In and out quickly and work is always done right the first time.

The service was excellent! I would recommend them to all my friends!

Best local mechanic in Elsinore

Great honest service.

Great job! Shuttle driver is prompt and friendly. Everything was done as requested. I highly recommend these guys

Steve and Ryan are a cut above and always professional. I've been a customer for over 10 years and plan on continuing to do so.

Ron and Andrea Gray

Steve and Ryan are honest and do good work. I've been bringing vehicles to them for years and I'm always very satisfied with their work.

Steve and his team are some of the friendliest and most professional auto repair specialists in all of the Temecula valley! I would definitely recommend!

Advanced Auto Care is the best! I have always found Steve (the owner) and Ryan (the office manager) to be professional and honest. Let's be real, having car troubles are never fun, but when something does go wrong it's nice to have a place that I trust to take my car. Their waiting room is one of the cleanest I've seen, and the service is fantastic! I'd recommend these guys to anyone!

They are very good and very honest. I have been going there for 10 to 12 years and I have never had any issues.

They are very nice and reputable.

They are always very helpful, they are honest, they tell me everything I need do, and their staff is fantastic.

They do very good work and they are very professional.

Anytime I go down there when my other mechanic can't fix something, they have always fixed it for me. When I go to the office they are always very polite, and it makes a difference.

They were friendly and they provided good service.

They did my smog check very fast. They are friendly.

They do good service, the people are very helpful and we trust them.

They did a good job. They are very straightforward with their service.

Every time I go in they keep the work simple they don't make it complicated and they do the work quickly.

They are honest and do very good work for me.

They were very fast and efficient. They can always get me in when I call them up and they are very friendly.

Steve, the Owner, is amazing! This shop is rated a TEN!

When my PT Cruiser's engine light started coming on, I had a gut feeling it was going to need some major repairs, because it wasn't sounding smooth. I originally found Advanced Auto Care doing an online search for a place to have my car smogged in order to complete my car registration. From the moment I walked into their shop, I felt I found "my" mechanic. Customer service is outstanding. Steve took the time to explain how and why my car was behaving the way it was and what I could expect in order to get the registration completed. Their shuttle service made it convenient for me to drop my car off without having to rely on a neighbor. After seeing the diagnostic report and getting a detailed explanation of it, in no way whatsoever did I feel pressured to have them do the necessary repairs. Steve even helped me weigh my options whether it would be more cost effective to do the repairs or trade my car in for a newer vehicle. Because of the level of professionalism and integrity I saw, I felt very confident returning with my decision to entrust my car to their care. My PT Cruiser's cruising smooth now with no more strange noises. It feels like driving a brand new vehicle. Thank you, Advanced Auto Care for caring for cars AND their owners ;-)

This place is awesome and the guys here are so kind! :)

I needed a smog check and found Advance Auto Care on the web. I looked up the web site and info to contact them. I called and was greeted by Steve on the phone. I asked if I need an appointment for a smog check had he said not at the moment we are open. I rushed down and had the smog check done. I was notified (my gas cap failed). I thought it's about time I had the same cap for 12 years.. LOL! They had a cap in stock and finished the smog check while I waited. (20 min. in all). This is my first time to Advanced Auto Care and being an ASE Certified Technician myself That is some record breaking work in my book. Thank You Steve, Ryan, and everyone else that works there. Your Top notch in my book and will recommend to all my friends. A+ service

Advanced Auto Care 5-Star Reviews

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Advanced Auto Care

Serving Customers Throughout the Lake Elsinore Area Since 1999